Privacy Policy

Last updated: 2026-09-12

At Vulnarex we are committed to protecting your privacy and your data. This policy explains what information we collect, how we use it, and the choices and rights you have. It applies to the Vulnarex learning platform, its labs and sandboxes, and this website.

Encrypted & never sold

Account and progress data is encrypted and is never sold or shared with unaffiliated third parties for commercial purposes.

Transparency

This policy is kept up to date so you always know what is collected and why, including the cookies used for analytics and advertising.

Your control

You can access, export, correct, or delete your personal data, and control non-essential cookies, at any time.

1. Information We Collect

Vulnarex collects only the data required to deliver a personalised learning experience and to keep the platform secure.

Account information: your name, email address, and the profile details you provide when registering and tracking course progress.

Support and enquiry data: the content of messages you submit through the contact and service forms.

Simulation and sandbox data: CLI command interactions and lab/CTF attempt logs used to evaluate progress and keep sessions isolated.

Technical data: IP address and standard access logs retained for security, abuse prevention, and troubleshooting.

2. How We Use Your Data

Your data is processed to provide a stable, secure learning and support environment.

To save learning progress, generate completion records, and run quizzes and exams.

To operate and improve the Vulnarex platform, fix defects, and secure the simulation servers.

To reply to your enquiries by email or the messaging channels you contact us on.

To send transactional emails such as account, subscription, and security notifications.

3. Cookies, Analytics & Advertising

We use cookies and similar technologies to keep you signed in, remember preferences, and measure how the site is used.

Essential cookies and local storage are required for authentication, sessions, and saving your lab progress.

Aggregate, anonymised analytics help us understand which content is useful and where the site can be improved.

Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.

You may opt out of personalised advertising by visiting Google's Ads Settings, or opt out of third-party vendor cookies at aboutads.info.

You can control or delete cookies at any time through your browser settings; disabling essential cookies may affect sign-in and progress features.

4. Data Security

We apply industry-standard safeguards to protect the confidentiality and integrity of your information.

Data is encrypted in transit and at rest using modern protocols (TLS 1.3 / AES-256).

Access to production data is restricted to authorised personnel and protected by strong authentication.

We run periodic reviews and security testing to detect and remediate vulnerabilities in our software.

Data is hosted in isolated cloud environments that are monitored and regularly validated.

5. Data Retention & Sharing

We keep personal data only as long as necessary and do not sell it.

Account data is retained while your account is active and for a limited period afterwards as required by law.

We do not sell your personal data or share it for commercial purposes with unaffiliated third parties.

Limited processors (for example hosting, email, and analytics providers) handle data only on our instructions.

We may disclose data where legally required or to protect the rights and safety of our users and the platform.

6. Your Rights & Contact

Depending on where you live, you may have specific rights over your personal data.

You may request access to, correction of, or deletion of your personal data.

You may request a copy of your account or progress data in a portable format.

You may withdraw consent for non-essential cookies at any time.

To exercise any of these rights, contact us at contact@vulnarex.com.

Your Legal Rights

Under applicable data-protection laws you may request deletion of your account, export your progress records, or withdraw consent for non-essential cookies. To make a request, contact us at contact@vulnarex.com or by WhatsApp on +201557304171.

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